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AVANSER's Call Tracking and Phone Call Analytics solutions help you improve your business by delivering relevant and actionable information in real time. With detailed marketing intelligence you will be able to make better decisions, which leads to more sales and higher profits.


1- Increase Marketing Performance


Ensure you are getting the most from your marketing efforts. Turn your marketing department from a cost centre into a revenue centre by Call Tracking and identifying the advertising source of your leads. Then use performance data to eliminate ineffective advertising and negotiate rates according to results.

• Identify every lead you generate

• Track which advertisements prompted the leads

• Measure your marketing ROI and cost per lead

• Eliminate ineffective advertising.

2- Maximise Sales


Turn lost calls into additional sales. Get real-time reports on calls that were unanswered or occurred during out of business-hours and forward them to your sales team as a prospect list. Even better, receive instant Missed Calls Notifications in your inbox and call them back before the sales lead goes cold.

3- Optimise Online Advertising


When advertising online you will get many reports on your traffic and clicks, but without AVANSER you won't know how many of those visitors called you.

By using AVANSER's Dynamic Numbers solutions you can measure the gap between online and offline activity and know how many of your visitors convert into sales leads.

4- Improve Customer Service


Don't let your marketing efforts go to waste. Whether you have your own staff or you work with an outsourced call centre, ensure every call is properly handled and take immediate corrective action when you detect poorly handled calls.

AVANSER's Call Recording solution allows you to run better quality monitoring and training programs by recording and monitoring every inbound call. Recapture mishandled leads and turn them into additional sales.

5- Identify Leads


Get all the information you need from your prospects:

• Which advertising source prompted the lead

• Where they are calling from

• How your sales team handles leads

• The outcome of the call

• How that lead rates your service.

6- Advertising Effectiveness


If you are a media publisher, an advertising agency or a media planner or buyer, you will be able to prove the effectiveness of your services to your clients.

AVANSER's Call Tracking solutions will enable you to deliver reports to your clients with real time results on every lead or call generated whether by print, radio, TV, outdoor or online advertising campaigns.

7- Missed Calls Notifications


Never miss a potential sales call again!

 

AVANSER's Call Tracking captures every phone call, even those you didn't answer and immediately sends an email notification to you with the caller information (time of the call, caller phone number, source of the call). Now you can instantly return your customers' or prospective clients' calls.