Get all the information you need from your prospects:
• What advertising source prompted the lead.
• Where they are calling from.
• How your sales team handles leads.
• What is the outcome of the call.
• How they rate your service.
Build customised reports to:
• Measure your advertising effectiveness.
• Monitor and improve your customer service.
• Adjust staff levels according to peak hours or days.
• Capture follow up information. |
