AVANSER Call Tracking

I had received a missed phone call notification from the previous evening when we were closed. The client enquiry was generated from our internet site with the aid of Click to Call. Five days later the client smiling as she had become another happy Honda owner. The deciding factor for the client was the original contact via Click to Call, as she would have purchased a car elsewhere because we were not her closest dealer.

Andrew Ward - Honda Sales manager, COURTNEY AND PATTERSON HONDA

With AVANSER we finally have a product that accurately measures the effectiveness of our media spend in real time. We can immediately gauge the response rates and react accordingly saving both time and money. AVANSER allows us to make informed decisions that can not be questioned by any stakeholder.

John Startari - Managing Director, PROTON CARS AUSTRALIA

AVANSER provides us with valuable insights and intelligence that really help us with lead and marketing campaign tracking. With their technology we are able to determine exactly what advertising channel our leads are coming from and where they are coming from, saving us a lot of time and money. We are able to evaluate campaign effectiveness real time, allowing us to make quick informed decisions.

Khaly Nguyen - Marketing Manager, YAHOO SEARCH MARKETING

Since engaging AVANSER to help us with tracking our leads and marketing campaigns, we've not only seen an increase in sales, but we have also improved on how we engage and service our customers.

Gino Severin - Marketing Manager Printers, LANIER AUSTRALIA

Using AVANSER in conjunction with our CRM tools has made the tracking of our advertising dollar almost microscopic!! Not only can we now pinpoint the source of an enquiry we can listen to the interaction between our Sales Team and our potential clients.
Also with AVANSER we have been able to astound so many potential clients by having Managers alerted of Missed Calls and responding immediately.

Andrew Barton - General Manager, KITOME

Our AVANSER call management ensures all calls are attended to regardless of time of day. All calls are logged and tracked ensuring total management and execution of each call.
AVANSER allows James & Scott Air to fulfill the assurance guarantee that no response shall exceed two hours.

Scott Dredge - Managing Director, JAMES & SCOTT AIR

Within days of installing the AVANSER product a missed call notification email was received by our Used Vehicle Sales Manager whilst working offsite at a vehicle auction. Within minutes he had returned the customer's call & confirmed an appointment that afternoon- the result a 90 day unit sold & delivered within 24 hours.

Craig Fitzgerald - DP, OLDMAC TOYOTA

In late 2010 Watson Blinds and Awnings with the support of Coordinate engaged the services of the AVANSER sales tracking system to support its sales monitoring process. Within a matter of months the system was providing the organisation with a wealth of data previously beyond our grasp. With major growth plans for the business including the opening of an additional new showroom in Canberra's North the collation of information such as origin of lead locations, product and service demographics etc are crucial. In addition to this the call monitoring provides vital detail to assist with identifying staff training needs in a non confronting manner. We are grateful for the assistance of Coordinate and AVANSER in equipping Watson Blinds and Awnings with this valuable tool and would gladly endorse the system to likeminded businesses.

Linus Cole - GM, WATSON BLINDS & AWNINGS