Account Manager – North Sydney
About the business and the role
AVANSER is an established company that provides call intelligence solutions & analytics direct to business and to resellers. We provide awesome telco tech that enables medium to large businesses.
We have grown rapidly with offices now situated throughout Australia, New Zealand, Malaysia & Singapore; and provide services in 60 countries. We are the Company to join if you want to develop & progress your career.
Our Solution isa sophisticated and flexible technical product that empowers businesses to focus on their key drivers for growth.
Job tasks and responsibilities
An exciting opportunity exists to take over a long standing role that is pivotal in the care and retention of our client base. Work closely with our operations team to ensure the best level of care is given to each client as they grow their footprint with AVANSER in End 2 End Solutions in smart Telco Solutions.
Joining an existing team, you will ensure clients are delighted at onboarding, understand the best use of the technology they have pursued and identify and execute upsell opportunities. You will work with the Business Development Managers as they hunt for new business, you will take over from them in client retention.
To be successful in this role you must understand how to listen to the needs of a business and be able to troubleshoot issues and escalate to technical support where required.
You will need to be technically savvy and enjoy learning new technologies.
AVANSER brings very cool tech solutions that provide insight into Call Intelligence and Analytics for businesses of all sizes.
Skills and experience
Your duties will include:
Job benefits and perks
Full Time Established Role, Replace existing Team Member
Dynamic and Energetic Environment with ongoing mentoring from very experienced sales professionals.
Modern North Sydney Location, plus Work from Home Flexibility.
You must have the right to live and work in Australia to apply for this job.